An explanation of what our business actually does.
We provide necessary services as one package to dental clinics for starting up their inbound tourism business.
Management of Web Media Site “CHANTO”
“CHANTO” is a general information website for tourists from other countries to learn about Esthetic Dentistry in Japan, which is secure, safe, and trustworthy. Languages available are Japanese, Chinese, Taiwanese (Hong-Kong), and English.
Tourists can search dental clinics around the Tokyo metropolitan and Kansai regions, as well as dental clinics located near sightseeing facilities.
Therefore, since we introduce sightseeing places and facilities around dental clinics, tourists can enjoy visiting these places before and after treatments at the dental clinic.
Benefits of Putting Dental Clinic Information on the CHANTO Website
Multi-Language Application Development (iPad Compatible)
We have developed a multi-language application in order for customers to have smooth communication during their visit to your clinic.
(Chinese, Taiwanese and English)
This application has functions to translate sentences and to record voices as well.
This application will enable smooth communication in several situations, for example; at reception, during interview and examination, while undergoing treatment, and at the time of payment.
Benefits to Implementing the Multi-Language Application
Analog (Paper) Communication Tools
We will also supply a “Medical Questionnaire”, an “Examination Form”, “Explanation/Instructions Sheets” and “Notes” forms for medical care at the dental clinic.
(In Chinese, Taiwanese, and English)
Also, we supply paper communication tools for basic conversations, available for when many clients visit at once, or in case the iPad does not work properly.
Benefits to Having Communication Tools at the Dental Clinic
Inbound Tourism Marketing Agency
We evaluate various promotional methods, and improve our methods day by day, so that tourists from China, Taiwan and English speaking countries feel like: “I want to go!!” “I want to try it!!”
As of August, 2016, the major strategy of promotion is to publish official accounts in SNS such as Sina Weibo (新浪微博), Facebook, Instagram etc, and to spread information using advertisement and experiences of those who have had Esthetic Dentistry.
Also, we look daily for new marketing methods, for example, we try to publish special articles “Experiences of Esthetic Dentistry services in Japan!!” to travel agents for visitors in Japan and in “Japan Travel Guide for Chinese (日本万漫遊)”, “Travel Guide for Taiwanese (樂吃購！日本)”, “Visit Japan”, magazines etc. japan」などに「日本の審美歯科サービス体験！」という特集ページ設置できるかなど、マーケティング戦略を日々思索しています。
【Sina Weibo (新浪微博】
※The Chinese version of Facebook.
Information site for Taiwanese travelers.
※Major travel agent in China
for traveling to Japan.
Benefits of Using In-Bound Tourism Marketing Agency
We provide interpretation services for telephone calls and email inquiries from customers.
We cooperate with the dental clinic to communicate interpreted information.
Also, we have an emergency call center service, in case a customer has trouble.
Benefits to using our Interpretation Service
※We will provide separate interpreters in case there is a need in the future for a higher level of communication due to more complicated procedures, such as implants.
We provide translation services for customers such as dental clinic information (website etc) on the “CHANTO” website, “Medical Questionnaire”, “Treatment Consent Form”, “Notes” and so on. (Chinese, Taiwanese, English)
Benefits to using translation services
Information Sharing of Claim (Complaint) Cases
We share important information for in-bound tourism businesses regarding complaint cases and near-miss incidents via email.
Benefits of having such information